Our surgery center strives to reduce risks of infection.
Our ambulatory surgery center provides the safest and healthiest environment for your surgical procedure.
We make sure all patients are free of sickness, infection and allergic reactions before they have their surgery done at Grants Pass Surgical Center. Additionally we discuss any issues that could affect your surgery, such as diabetes or obesity.
Our physicians, nurses and staff follow the latest safety rules for preventing surgical site infections (SSIs), a rare infection that can develop after surgery around the area where the incision was made. These rules include:
- Cleaning hands and arms up to the elbows with an antiseptic agent just before surgery
- Cleaning hands with soap and water or alcohol-based hand rub before and after seeing patients
- Removing hair from the surgery site, when required, using electric clippers—not a razor
- Wearing special hair covers, masks, gowns and gloves during surgery
- Giving you antibiotics within one hour of the start of your surgery
- Cleaning your skin at the surgical site with a germ-killing soap
If you have any concerns about whether these protocols have been followed, you have the right to speak up and discuss them. After surgery, make sure that family and friends clean their hands before visiting or touching you. Call your doctor immediately if you see symptoms of an infection, such as redness and pain around the surgical area, drainage of cloudy fluid from the incision or fever.
Joint Commission accreditation means improved health care.
Most importantly, our center has been accredited by the Joint Commission, the main certifying agency for healthcare organizations in the United States, since March 1999. Our Medicare certification has been maintained since 1998.
What does our accreditation mean for you? The Joint Commission challenges healthcare organizations “to excel in providing safe and effective care of the highest quality and value.” The agency evaluates every facet of our surgery center. They review the steps we take to protect your safety and the quality of the care we provide to you as a patient. In fact, to gain the accreditation we have to meet or exceed over 150 of these standards.
We work hard to maintain our Joint Commission accreditation so we can give you one more reason to feel confident in the quality of care you will receive when you are here.
Post-surgery care reduces your risk of future infection.
After your surgery, we will check in with you by phone to discuss any concerns you may have about your recovery. Additionally, we schedule routine follow-ups in the physicians’ offices within 14 days of your surgery to evaluate your recovery and make sure there are no signs of infection at your surgery site. Studies indicate that the majority of infections occur within that period.
Here is what our patients have to say:
Patients rank us 5 out of 5 stars for Nursing Communication.
99.5% of our patients rank us 5 out of 5 stars in regards to patient and nurse communication as compared to a national average of 89% and a local average of 86%.
Patients would recommend us to their friends.
96.5% of our patients would recommend us to their friends, compared to an 86% national average and a 93% local average.
Patients rank our facility as a 5-star surgical accommodation.
96.5% of our patients gave us 5 out of 5 stars in regards to our facility accommodations during their stay. This is compared to an 86% national average and a 93% local average.
Patients felt we did an excellent job communicating discharge care requirements after surgery.
92% of our patients gave us 5 out of 5 stars in regards to communication and education of their after surgery needs, compared to a 92% national average and a 77% local average.
Our management team is focused on providing the highest level of care and communication to our patient, physician specialists and their staff.
We greatly value our patients and their families’ confidence in entrusting us with their safety, comfort, and convenience while we provide optimal clinical care.
Our physicians enjoy a partnership that provides an efficient extension to their offices for cost effective alternatives, and time saving features to augment today’s medical practice.
A foundation for our team – we respectfully pledge our commitment to provide training, education and the advancement of the work environment though dedicated corporate support.
To care for our patients, serve our physicians, and improve healthcare in America.
|Clinical Quality||We are committed to outstanding patient care and clinical outcomes.|
|Integrity||We do what is right, no matter how difficult, without exception. We say what we mean, and we do what we say.|
|Service Excellence||We seek to exceed the expectations of patients, physicians and each other in everything we do.|
|Teamwork||We work together, helping and supporting one another to make our Centers, Departments and all of SCA successful.|
|Accountability||We take complete, personal responsibility for our actions and commitments.|
|Continuous Improvement||We seek to relentlessly improve our performance in every area – clinical, operational, and financial – constantly pushing ourselves to new heights.|